Our customers
Research & Quality FAQs
What does “research use only” mean?
All products supplied by Synapse Peptides Australia are intended strictly for laboratory, analytical, or experimental research purposes. These products are not approved for human or veterinary use and are not supplied for therapeutic, diagnostic, or consumption purposes of any kind.
Do you ship Australia-wide?
Yes. All orders are dispatched from within Australia and shipped domestically to Australian addresses. Local fulfilment allows for faster delivery times and avoids international customs delays.
What is peptide purity and why does it matter?
Peptide purity refers to the percentage of the target compound present relative to impurities. Higher purity levels help support consistency and reliability in research applications. Where stated, peptides supplied by ePeptides Australia/ New Zealand are tested to a purity of ≥99%.
Do you provide batch testing information?
Quality controls and batch documentation are applied where applicable. Supporting information may be available depending on the specific product and analytical methods used during testing.
How should research peptides be stored?
Storage requirements vary depending on the compound. In general, research peptides should be stored in accordance with standard laboratory practices, including controlled temperatures and protection from light and moisture where applicable.
Are your products supplied from within Australia/ New Zealand?
Yes. ePeptides is a Australia/ New Zealandbased supplier. Products are stored and dispatched locally to help ensure consistent handling, quality control, and reliable delivery within Australia/ New Zealand.